GET HELP

Resource Center

One place to start when you need help in the Illinois Valley for food, hygiene, IDs, housing and utility resources, health coverage, work, transportation, crisis support, and more.

And a promise: if anything on this page is confusing, skip it. Call (541) 592-6139 or walk in Monday–Friday, 9–5, and we’ll help you figure out where to start.

Food

At IVFC: Our pantry is open to anyone in the valley who needs it. We follow food bank income guidelines, but we don't ask for proof, paperwork, or ID. If you tell us you need food, we will help you.

Shopping hours: Monday, Thursday, and Friday, 12:00–4:30pm.

Our pantry is shopping-style, so you can walk through and choose the food your household actually uses, including fresh, frozen, and shelf-stable foods as available.

Can't make shopping hours? To-go food bags are available Monday–Friday, 9:00am–5:00pm, while supplies last. Just come to the front desk. We also keep ready-to-eat options available for people without a kitchen or way to cook.

  • SNAP and other benefits: Oregon DHS Self-Sufficiency shares our building. Come into the Resource Center and we can connect you directly with their office. You can also manage benefits online through ONE Oregon. ODHS: 541-592-4149

  • WIC — available at the Resource Center on the 2nd and 4th Thursday of each month. Call 541-474-5333 for appointments and current hours

  • 211info — search for additional food resources, dial 2-1-1, or text your ZIP code to 898211

Housing & Utilities

At IVFC: We can help you identify housing and utility resources, provide referrals and follow-up assistance, and help eligible Oregon Health Plan members connect with Health-Related Social Needs (HRSN) benefits available through AllCare Health.

Housing and utility programs and available funding change frequently. Please call or come in for the most current information and to talk through where to start.

Health & Benefits

At IVFC: We can help you figure out where to go for Oregon Health Plan and other public benefits, connect you with the right agency, and assist with follow-up when you run into problems or are unsure what to do next.

  • ONE Oregon — apply for or manage OHP, SNAP, TANF, and other benefits

  • Oregon DHS Self-Sufficiency — located inside the Resource Center. 541-592-4149

  • WIC through Josephine County Public Health — available here on the 2nd and 4th Thursday of each month. 541-474-5333

If you aren't sure who to contact or what the next step is, come in or give us a call and we can help point you in the right direction.

ID Cards & Documents

At IVFC: We help qualifying neighbors obtain Oregon identification cards and birth certificates from any state. Having a current ID is an essential tool for employment, housing, benefits, banking, health care, and many other parts of everyday life.

Commonly needed documents can include:

  • Any photo ID you still have, even if it is expired

  • Birth certificate

  • Social Security card

  • Mail or other documents showing your Oregon address

  • Marriage certificate or court record if your name has changed

Don't have these? Come in anyway. Figuring out what is missing is often the first step, and we can help you determine what you need.

Contact us or walk in to get started.

Showers, Laundry
& Basic Assistance

At IVFC: Depending on current availability and funding, we can help with:

  • Shower and laundry access

  • Clothing and thrift-store vouchers

  • Bus tokens

  • Hygiene supplies

  • Other immediate basic needs

Schedules and availability can change. Call (541) 592-6139 or stop by and ask.

Jobs & Computer Lab

At IVFC: Free computers, internet access, and printing are available for job searches, applications, resumes, unemployment and disability paperwork, online certifications, benefits, and other essential needs.

Staff can help with quick questions and getting you started. For help that will take more than a few minutes, please make an appointment or ask about staff availability.

  • WorkSource Rogue Valley — employment services, career coaching, training opportunities, and job-search assistance. Grants Pass: 541-471-3811

Transportation

At IVFC: Bus tokens may be available for people who need help getting to appointments, services, work, or other essential destinations.

  • Josephine Community Transit Route 50 connects Cave Junction, Kerby, Selma, and Grants Pass and stops on East River Street at IVFC. Check the current JCT schedule

Mental Health
& Crisis Support

If you or someone else is in immediate danger, call 911.

Domestic Violence & Sexual Assault

If home is not safe, confidential local help is available.

  • Illinois Valley Safe House Alliance — 103 S. Kerby Avenue, Cave Junction

    • Office: 541-592-2515

    • 24-hour crisis line: 541-415-9367

    • 24-hour sexual assault crisis line: 541-415-6545

You can also come to IVFC and ask to speak privately with a staff member. We can help connect you with a local advocate.

Seniors & People with Disabilities

  • Illinois Valley Wellness Resources — local support for older adults and people with disabilities, including help staying safely and independently at home, Adopt-A-Senior, medical and cancer support, air purifiers, weather assistance, and connections to trusted in-home help. 541-592-9781

  • Aging and Disability Resource Connection (ADRC) — help finding services for older adults, people with disabilities, and caregivers. 541-618-7572

  • IVFC can also help you identify local programs and make connections if you aren't sure who to call.

Legal Help

Oregon Law Center – Grants Pass — free civil legal assistance for qualifying low-income residents of Josephine County, including housing, public benefits, family law, disability, and other civil legal issues. 541-476-1058

Bring it to us and we'll help you untangle it.
You do not need to know which program to ask for before you come in.

Can't Find What You Need?

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Last reviewed September 2026. Program availability, funding, eligibility, and hours can change.